Victims of Crime Assistance Tribunal

Remote Counselling

Phone consultation

In light of the recent COVID-19 pandemic, the Tribunal is in a position to authorise payment for remote psychological or counselling session where an award has previously been made for face to face sessions.

Therefore, where a psychologist/counsellor has already been authorised future counselling for a VOCAT applicant, they can conduct these sessions remotely where they deem appropriate and will be able to seek payment without special application to the Tribunal.  

Invoice Form 5’s will be accepted without applicant signature where remote counselling has been conducted and client signature cannot be obtained. It is recommended in these circumstances that a tax invoice on letterhead also be filed along with the form 5.

The Tribunal is also prepared to allow remote counselling assessments for urgent matters. The assessment report should outline why it was urgent. If it is not an urgent assessment, then a request should be made and considered on a case by case basis.

This arrangement will be in place until the 11 September 2020.

If you have any questions please contact


© Victims of Crime Assistance Tribunal, State Government of Victoria

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Last Reviewed 13 Jul 2020