Victims of Crime Assistance Tribunal

Remote Counselling

Phone consultation

As a result of the COVID-19 pandemic, the Tribunal is in a position to authorise payment for remote psychological or counselling sessions where an award has previously been made for face to face sessions, or upon application to the Tribunal for an award of psychological or counselling sessions.

Therefore, where a psychologist/counsellor has already been authorised future counselling for a VOCAT applicant, they can conduct these sessions remotely where they deem appropriate and will be able to seek payment from the Tribunal.

For new application for psychological or counselling sessions, the Tribunal will authorise payment of any sessions awarded to be conducted remotely.

Invoice Form 5's will be accepted without applicant signature where remote counselling has been conducted and client signature cannot be obtained. It is recommended in these circumstances that a tax invoice on letterhead also be filed along with the form 5.

This arrangement will be in place until the 11 February 2021.

If you have any questions please contact


© Victims of Crime Assistance Tribunal, State Government of Victoria

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Last Reviewed 10 Dec 2020